You may book a room(s) by clicking “BOOK NOW -> Buy Tickets” OR you can call us at 330.536.3327 OR email us at firstname.lastname@example.org. We require rooms to be scheduled at least a few hours in advance in order to ensure staff scheduling. There are certain times set aside for availability for each room each day, and rooms can only be booked for the listed times on the ticketing page. Unscheduled arrivals and walk-ins are discouraged for this reason.
We are open year ’round, even during haunted house season. Thursdays through Sundays*. 5:00pm – 10pm Thurs-Fri-Sat, and 12noon – 4pm Sunday. *Except Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day.
Yes. We ask that all players be at least 9-years of age. Our Zombie Outbreak and Serial Killer rooms may be too much for younger players, so we recommend 12 & over for those two rooms, though we will still admit players 9-11.
Only 2 of our 6 rooms can be considered “scary.” Zombie Outbreak, which involves a live-action zombie actor, and Serial Killer, which is themed to a mature level and features a “jump” scare. But, neither room is scary like the haunted house. There are emergency exit buttons available should any player wish to exit a room before it is finished. NOTE: Players are handcuffed in both Serial Killer and Jail Escape games.
Please arrive 15 minutes before your scheduled time to ensure that your group is together and knows the rules for your escape room experience.
The Heist & Zombie Outbreak – 4-10 ppl; The Safehouse, Serial Killer, The Cursed Tomb and Jail Escape – 2-8 ppl. There must be at least 4 people in The Heist & Zombie Outbreak for the room to be run.
If you arrive after the time on your ticket, and the game has begun, you will not be able to participate as it would disrupt the game for the other players in that time slot. If your group is going to be late for your scheduled time slot, or you will not be able to make it, please call us at 330-536-3327 to let us know. If you give us notice, we WILL allow you to reschedule your room. If your entire group has not arrived within 20 minutes after your scheduled time, and you have not given notice, your time slot will be forfeited and tickets voided. However, our policy is absolutely no refunds.
Perhaps. We recommend you play the games with your own group. If your group is small, you may be matched up with people you do not know. Don’t worry, this can actually make your experience more fun. The only way to ensure that your group is alone in a room is to purchase all available tickets for that room & time slot or check the "private event" box on our ticketing page.
Yes, the room will be locked at the start of the game. An emergency/panic button is located by the door in the event you must exit the room. In the cases of our Serial Killer or Jail Escape rooms, you will also be handcuffed to start the game. Please alert your game controller if this causes you any anxiety or discomfort.
Yes. Our Serial Killer room features flickering lights that have triggered seizures in customers previously. If you suffer from epilepsy or any other disorder that may be affected by this, please alert your game controller before the game begins. Also, our Zombie Outbreak game involves a morse code light that flashes, and could also be a trigger.
Please dress to escape. We recommend clothes and shoes that are comfortable to bend, reach, sit, and move around in. Heels, open-toed shoes, and dresses are not recommended. Please know that, if you’ve booked our Heist room, it is possible you or someone else in your party may be crawling on the floor at some point. So, we recommend not wearing anything you don’t want to get dirty.
We reserve the right to refuse service to any parties we deem as a danger to other guests or our employees. If you or anyone else in your group arrives overly intoxicated or otherwise afflicted, you will not be permitted to play.
We do sell gift vouchers in increments of $25, $50, and $100. They are available for purchase by clicking HERE.
YES! We love doing corporate events here at Escape Canton. There are two (2) different conference rooms available for rent, as well as discounted escape room pricing for corporate groups who make use of those rooms. Escape rooms can be a fabulous tool for encouraging teamwork among employees, and, if you book your event at Escape Canton, you’d be joining many other influential companies from Northeast Ohio. For more information about our corporate accommodations, and to download a flyer for each of our conference rooms, please visit our CONFERENCE CENTER page. If you’d like to talk to us about booking a conference room, call 330-536-3327 to speak to Toby, or email us at email@example.com.